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Standard Charted Bank - SME Banking

Business Debit Card

Welcome to the Standard Chartered SME Banking World Debit Card experience. Enjoy a world-class banking experience that delivers a host of global complimentary privileges filled with exciting features, an unmatched rewards program and invaluable deals for your business.

Features

Experience convenience with your SME Banking World Debit Card

  • Every signatory of your account can get an SME Banking World Debit Card ensuring convenience and flexibility with multiple debit cards
  • Carry out high value business transactions with a higher daily spending limit of up to
    Rs. 5 lakhs per day
  • Personalise your card with your company’s name (maximum of 15 characters)
  • Make payments at over 30 million merchant establishments around the world using your card. And withdraw cash from a network of over one million ATMs worldwide.
  • Your card is protected and insured against misuse in case of loss of card or theft. Any unauthorised transactions before you report the loss of the card are protected. For details on lodging the insurance claim, refer to terms and conditions.

Separate business expenditure for your personal expenditure and enjoy greater control with your SME Banking World Debit Card

  • To safeguard your interests, select different limits for cardholders, based on your business needs ensuring a card for each of your key account signatories
  • All debit card transactions can be viewed in chronological order in the current account statement, enabling you to track transactions easily.

Rewards program to make a good thing better

The SME Banking World Debit Card comes with a comprehensive rewards program. It allows you to earn points on transactions along with every banking facility you use. So you have more points to accumulate and more points to redeem.

Here's a list of transactions/facilities that can help you earn reward points:

  • 1 reward point for every '100 you spend through your SME Banking World Debit Card
  • 100 points for the first time you use it at an ATM
  • 100 points for registering for SMS Banking
  • 200 points for signing up for Straight2bank
  • 200 points for every Business Installment Loan or Loan Against Property you avail from the bank
  • 50 points for every Trade product sign up/utilisation
  • 50 points for every Fixed Deposit you make

Each reward point you earn is worth a Rupee and can be redeemed as cash credit into your company’s account once you have accumulated a minimum of 500 points. There is no limit to the cash back you can avail. But bear in mind, the points you accumulate in a calendar year are valid and available for redemption only during the calendar year in question. And, the reward points are valid only as long as you have a valid SME Banking World Debit Card across the relationship. The reward points will be displayed in your current account statement.

Business savings & privileges, putting your business first

The Standard Chartered SME Banking World Debit Card is tailored to cater to your specific needs as an SME. Here are its invaluable features, offers and benefits. Enjoy special discounts in the areas of travel, business solutions, communication and office support. Your SME Banking World Debit Card brings you a whole spectrum of global complimentary privileges for your travel, hotels, restaurants, et al. for you and your business.

MasterCard Moments - MasterCard Moments is an exclusive program for MasterCard cardholders. A program that’ll extend to you only the very best from our merchant partners across the world. Get exclusive offers at spas, golf courses, wine clubs and tours around the world. Also enjoy zero surcharge on fuel at all filling stations across the country.

So get your card out and set sail on an amazing banking experience with your Standard Chartered SME Banking World Debit Card today.

FAQS

Where all can the Standard Chartered SME Banking World Debit Card be used?

The SME Banking World Debit Card provides access to your account whenever you want, wherever you want. You can use this card to purchase goods at over 30 million merchant establishments and withdraw cash from over 1 million ATMs across the world.

What are the benefits of an SME Banking World Debit Card?

The SME Banking World Debit Card has all the basic features of a retail debit card. In addition, it has a few exclusive features catering to the needs of an SME customer:

  • Enhanced spending limit upto Rs. 5 lakhs for purchase & ATM cash withdrawal
  • Earn reward points on new product relationship
  • Unique protection against misuse of lost/stolen card
  • Zero petrol surcharge at all petrol pumps
  • Special usage promotions offering exciting gifts.

What are the fees for holding a Standard Chartered SME Banking World Debit Card?

The SME Banking World Debit Card comes FREE for life time

Can I convert my existing Debit Card into an SME Banking World Debit Card?

Certainly. Please call phone banking or contact your branch for details.

What benefits does the Dining Plus Card hold?

The Dining Plus Card together with the SME Banking World Debit Card, allows you to avail of discounts at over 300 merchant establishments across India and Middle East.

How do I avail of the discounts at the outlets which figure in the Dining Plus offer booklet?

All you need to do is to present your Dining Plus Card before asking for the bill and subsequently use your Standard Chartered SME Banking World Debit Card to make the payment.

How can I avail of the petrol surcharge waiver using my SME Banking World Debit Card?

You can avail the petrol surcharge waiver of 2.5% simply by using the Standard Chartered SME Banking World Debit Card for making payments. This waiver is available at all petrol pumps across the country. (Kindly note that the petroleum outlets will be identified using the merchant category code of Master card, the franchise under which the retailer has registered) The waiver will be limited to a maximum fuel spend of Rs. 20,000 per account, per month.

What is the RewardsPlus scheme being offered on the SME Banking World Debit Card?

This loyalty scheme enables cardholders to earn reward points while they spend. The reward points can be redeemed for cash. Reward points will be earned only on POS (Point of Sale) transactions. No ATM transactions are eligible for reward points.

Who is eligible for the SME Banking World RewardsPlus scheme?

All customers holding resident accounts and using an SME Banking World Debit Card are eligible for the SME Banking World RewardsPlus scheme. This scheme is not currently available to NRI customers holding non resident accounts.

How do I earn points on the RewardsPlus scheme?

The customer will earn 1 point for every Rs. 100 spent.

When does the SME Banking World RewardsPlus scheme start and end?

The scheme starts at the beginning of the calendar year and closes at the end of the calendar year. For the year 2012, the scheme closes on 31st Dec 2012

To which account will the customer earn reward points?

The reward points will be accrued to the account debited for the transaction. In case of multiple accounts linked to a debit card the transacted account will accrue the reward points. The reward points will be earned at an account level, but the card type will determine the scheme the customer is currently on.

How do I redeem my points?

The cardholder needs to earn a minimum of 500 points during the scheme period to redeem the points. Every redemption request can only be made for a minimum of 500 points.

Do the rewards points have an expiry date?

All points will lapse at the end of the calendar year. For 2012, the points will lapse on 31st Dec 2012. The cardholder can redeem the same by 15th January 2013.

What do I do to redeem my points?

The cardholder needs to call the phone banking help line to request for redemption of points. The bank will not redeem your points if not requested by you.

What can I redeem the reward point for?

The reward points will be redeemed for cash. The amount will be credited to the customer account once he has requested for redemption. One point is equal to one Rupee.

How will I know the points earned by me?

The statement of the customer will carry the number of reward points that he currently has earned by using his debit card. The customer can also call phone banking to know his reward points.

How many times can I redeem points during the scheme period?

There are no restrictions on the number of times a cardholder can redeem during the scheme period. However every request for redemption needs to be for a minimum of 500 points.

What is the amount up to which I can make payments with the help of an SME Banking World Debit Card?

You can make use of your SME Banking World Debit Card upto a maximum daily limit for making purchases, subject to balances being available in your account.

Where can I get the details of the offers & discounts at various merchant outlets, being offered as part of the SME Banking World Debit Card feature?

You can log on to our website standardchartered.co.in and check under the SME Banking World Debit Card section for the latest offers available on the SME Banking World Debit Card.

Will I be able to use my SME Banking World Debit Card for railway ticket booking counters?

Yes. You would need to pay a surcharge of 2.5% of the purchase as per industry practice.

What is the immediate action to be taken in case of loss of the SME Banking World Debit Card?

It is important that you report the card loss immediately by calling the phone banking staff. You are also advised to send a letter to the bank at the address / fax no. advised to you by the phone banking executives.

What is the unique protection feature being offered on the SME Banking World Debit Card?

All Standard Chartered Debit Cards including the SME Banking World Debit Card are being covered under the lost card liability protection which protects the cardholder against misuse of their lost or stolen SME Banking World Debit Card.

What kind of misuse will be covered under this feature?

Misuse of the SME Banking World Debit Card at Point Of Sale will be covered under this feature. All PIN based transactions including ATM transactions will not be covered. Internet & MOTO transactions are also excluded from the cover.

What is the limit of cover provided under the lost card liability feature?

A maximum of Rs. 50,000 per card would be covered under this feature. The cover will be applicable only for POS transactions 7 days prior to reporting and 30 days post reporting of loss of card (i.e. hotlisting time of the card)

What does the cardholder have to do in case their SME Banking World Debit Card is lost or stolen?

The cardholder needs to immediately inform the bank and get his debit card hotlisted. In case any fraudulent transactions have taken place using the debit card, the cardholder will need to lodge a claim by submitting the following documents:

  • Claim form for lost card liability (to be made available at the branches)
  • Original FIR copy clearly mentioning the loss of the debit card and its number.
  • A copy of the statement of transactions with each of the transactions claimed to be fraudulent clearly encircled and signed by the person who has signed the claim form.

From which date would the lost card liability insurance cover be applicable?

The lost card liability offering will be valid for all Point of Sale transactions

What is the maximum time in which a claim will be admissible?

All claims have to be intimated within 60 days of the occurrence of the event. Claims shall not be admissible after this period.

In how much time would the claim amount be credited into the cardholders account?

The claim amount would be credited into the cardholders account within 21 working days or 5 working days of closure of the investigation by the Bank provided all the required documents have been submitted by the cardholder.

What are the special usage offers available on the SME Banking World Debit Card?

Special promotions are regularly offered to all Standard Chartered Debit Card holders and are usually communicated on the reverse of the bank account statement.