We welcome your feedback. Please feel free to reach us through any of the following channels:
If you are not satisfied with the response that you have received, you can write in to:
Balu Jayaraman
Head – Customer Care
Standard Chartered Bank,
Customer Care Unit,
19, Rajaji Salai,
Chennai 600 001.
Email Address: head.service@sc.com
You will receive a response within 5 working days.
In case you are still not satisfied with the resolution provided, you may contact the office of our Central Nodal Officer and Head – Customer Care at Ph : +91 44 64578822 (Monday to Saturday - 9AM to 6PM). If you are still not satisfied with the response or if you have not received a response from the bank within a month, you can file your complaint before the Banking Ombudsman. For more details on Banking Ombudsman Scheme request you to visit www.bankingombudsman.rbi.org.in
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Write to us at Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai 600 001 | Click here to register your complaint online | 24 hour Service Assurance. SMS 'service' to 9980033333 Terms & Conditions apply. |
Head – Customer Care
Standard Chartered Bank,
Customer Care Unit,
19, Rajaji Salai,
Chennai 600 001.
Email Address: head.service@sc.com
You will receive a response within 5 working days.
In case you are still not satisfied with the resolution provided, you may contact the office of our Central Nodal Officer and Head – Customer Care at Ph : +91 44 64578822 (Monday to Saturday - 9AM to 6PM). If you are still not satisfied with the response or if you have not received a response from the bank within a month, you can file your complaint before the Banking Ombudsman. For more details on Banking Ombudsman Scheme request you to visit www.bankingombudsman.rbi.org.in