We welcome your feedback.

Please feel free to reach us through any of the following channels:

Complaints Analysis 2009-2010

Complaints Analysis 2010-2011

If you are not satisfied with the response that you have received, you can contact
Mr. C Amuthavel, Principal Nodal Officer at the below address;

The Principal Nodal Officer
Standard Chartered Bank
Customer Care Unit
19, Rajaji Salai
Chennai 600 001
Email Address: Principal.NodalOfficer@sc.com
Contact Number: +91 44 25349454. Monday to Friday- 9:30AM to 6:30PM (except on national holidays).

You may also contact Ms. Madhura DasGupta Sinha, Head Service Quality, India and South Asia at the below mentioned address

Email Address: Head.Service@sc.com
Postal Address: Standard Chartered Bank
Head Customer Care Unit
19, Rajaji Salai
Chennai 600 001

If you are still not satisfied with the response or if you have not received a response from the bank within a month, you can file your complaint before the Banking Ombudsman.
For more details on Banking Ombudsman Scheme request you to visit.
www.bankingombudsman.rbi.org.in