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Frequently Asked Questions
Q. What is the balance I need to maintain in the account?
You need to maintain an average quarterly balance of Rs. 250. If you don’t maintain this balance there is a non-maintenance fee of Rs. 100/- per quarter.
Q. Who is eligible to open a No Frills Savings Account?
This account is available for Resident Individual customers. Account may be opened in the name of persons and bodies mentioned below upon being properly introduced in a manner approved by the Bank:
- Adult individuals
- Association, Clubs and other organizations
- Joint Hindu Family Account
- Minors
- Trusts
Q. Am I eligible for an ATM or Debit card?
Yes, you can opt for an ATM card or a Debit card in this account. Please refer to the schedule of charges for issuance of these cards.
Q. Do I get a cheque book?
Yes, you can avail of a local personalised cheque book or a multicity cheque book. Please refer to the schedule of charges for charges associated with issuance of a cheque book.
Q. Can I avail of the Online Banking & Phone Banking facility?
Yes, you can access Online Banking and Phone Banking. Please refer to the schedule of charges for charges related to registering for Phone Banking and Online Banking.
Q. Can I transact at all Standard Chartered Bank ATMs?
Four transactions per month can be done free at any SCB channel (Online Banking, Phone Banking, ATM or branch). Beyond the fourth transaction, there will be a charge of Rs. 75 per transaction in addition to a charge that is applicable to that service.
Q. Can I transact at other VISA ATMs?
Yes, you can transact at all VISA ATMs globally using your Debit Card. Please refer to the schedule of charges for charges related to these transactions.
Q. Is there a limit on the cash that I can deposit into my account?
You can deposit cash up to Rs. 10,000 per month. Any cash deposited in excess of Rs. 10,000 per month will attract a charge of Rs. 2 per Rs. 1000.
Q. How often do I get my account statement?
You get an annual statement free with this account. You can, however, avail of a quarterly statement at a charge.
Q. Is there an account closure charge?
If you close your account within three months from the date of account opening there will be a charge of Rs. 500.
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