Frequently Asked Questions
Q. What is cheque collection facility and Express Cheque Collection? How does it help me?
A cheque payable at a location other than the location where it is presented is called an outstation cheque. Clearing of these outstation cheques is called cheque collection facility. This facility is especially important if you have business interests in other cities & get their payment by way of cheques payable in those cities. These outstation cheques at times take more than 20 to 25 days to clear depending on the location. We have:
- 1800 locations at which we offer cheque collection facility
- Cheques drawn on our branch locations will be cleared free of charge.
- Please refer to our Collection policy for more details.
Q. What is Doorstep Banking?
Doorstep Banking involves the following:
- Pick-up - cash, cheque, customer instructions
- Delivery - cash, drafts / pay order
Q. How do I avail of Enhanced Business Plus benefits?
Enhanced Business Plus Account gives you all that a Business Plus Account offers and much more.
For further information please refer to the section on Enhanced Business Plus. To sign up, call Phone Banking or contact us at any of our branches and we'll assist you with a better understanding of the products and in taking care of the formalities.
Q. What Trade Services can I avail of?
We have an International Trade & Treasury Services offering with special pricing and services benefits based on your trade volumes and the type of account you have with us (i.e. Business Plus, Enhanced Business Plus 100, Enhanced Business Plus 1000).